Wogent is a WhatsApp AI agent for Indian clinics, dental and physiotherapy practices. It books appointment slots, answers questions about timings, consultation fees and location from your own information, and hands anything medical or unusual to your staff, 24/7 in Hindi, Gujarati or English.
Why clinics lose patients on WhatsApp
Patients message when they think of it: late at night, on Sundays, between their own work. The reception desk is busy with the patients in front of it. A slot question that waits until the next morning often becomes a booking somewhere else.
What the agent does for a clinic
- Appointments: offers open slots and books them in the chat.
- Everyday questions: timings, consultation fees, doctors' days, location and parking, from the details you give us.
- Your staff for anything clinical: symptoms, reports or an unhappy patient go straight to your team, with the full chat open in the shared inbox.
- Follow-ups: a patient who asked and went quiet gets one polite nudge after a delay you set, and it stops the moment they reply.
- Voice notes: many patients prefer to speak. The agent listens to voice notes and can reply with one in a natural Hindi or Hinglish voice.
- Your number, your chats: conversations stay in your own WhatsApp Business account.
The agent doesn't give medical advice. It handles bookings and practical questions, and passes anything about symptoms or treatment to your doctors and staff.
How it works
- Connect your WhatsApp number. Your existing number, connected through Meta's official WhatsApp Cloud API.
- Send us what you already have. Catalog, price list, brochure, menu or fee sheet. A PDF is fine.
- The agent takes the chats. We test it on real conversations first. Then it answers day and night, and your team steps in only when needed.
Frequently asked questions
Can patients book appointments on WhatsApp?
Yes. The agent offers available slots and confirms the booking inside the WhatsApp chat, day or night.
Will it answer medical questions?
No. It answers practical questions such as timings, fees and location, and hands anything about symptoms, reports or treatment to your clinic staff with the chat already open.
Does it understand voice notes from patients?
Yes. It listens to voice notes and can reply with a voice note of its own in a natural Hindi or Hinglish voice. Times and links follow as text.
Can my staff still reply?
Yes. Every chat is in a shared inbox. Anyone on your team can take over a conversation with one tap; the agent steps back until you hand it back.
Is my WhatsApp number safe?
Yes. Wogent uses Meta's official WhatsApp Cloud API with your own business account, not unofficial automation tools. Your account still follows WhatsApp's Business and messaging policies.
How much does it cost?
There is no monthly fee. You recharge a prepaid wallet and pay per use: ₹1 per AI reply, 5 paise per utility template, 10 paise on top of Meta's charge per marketing template, and human replies are free. New accounts get 2,000 free credits. Full rate card at web.wogent.in/pricing.
See it answer your customers
We'll demo the agent on a real conversation from your business, in Hindi, Gujarati or English. The demo is free.
Book a free demo