Wogent is a WhatsApp AI agent for Indian retail and wholesale shops. It answers price and stock questions from your own catalog, takes the order inside the chat and follows up when a customer goes quiet, 24/7, in Hindi, Gujarati or English, and it's set up for you on the official WhatsApp Cloud API.

The messages a shop gets all day

  • "LED bulb stock ma che?"
  • "Geyser 15L ni price su che?"
  • "Where is my order?"
  • A photo of a broken part with "ye milega?"
  • "Same as last time" from a regular who ordered six weeks ago

Most of these arrive while you're serving someone at the counter, after closing time, or on a Sunday. Each one you answer late is a sale that can go to the next shop.

Gada Electronics (demo)
Customer: Geyser 15L ni price su che? Stock ma che?
Wogent agent: Haan, 15L geyser stock ma che. Ketla joiye?
Customer: 2 joiye. Kal delivery thase?
Wogent agent: Done. 2 x Geyser 15L, order #GE1042 confirmed. Delivery kal thase.
Order taken at 10:41 PM, nobody on duty
A sample chat in Gujarati-English. Demo data, not a real customer.

What the agent does for a shop

  • Price and stock: answers from the catalog or price list you already have, fine print included.
  • Orders in the chat: quantity, price, confirmed. No forms, no app.
  • Photos: a customer sends a photo of a part; it identifies it, quotes the price and takes the order. It also reads payment screenshots and handwritten lists.
  • Order status: "Where is my order?" gets the live status from your system, not "we'll get back to you".
  • Follow-ups: if a customer asks a price and goes quiet, it sends a nudge after a delay you set and stops the moment they reply.
  • Festival offers: send a Diwali offer to your whole list with an approved template, and the agent answers every reply.
  • Your team stays in charge: an unusual request or an upset customer goes to your staff with the full chat already open.

How it works

  1. Connect your WhatsApp number. Your existing number, connected through Meta's official WhatsApp Cloud API.
  2. Send us what you already have. Catalog, price list, brochure, menu or fee sheet. A PDF is fine.
  3. The agent takes the chats. We test it on real conversations first. Then it answers day and night, and your team steps in only when needed.

Frequently asked questions

Can it answer from my price list PDF?

Yes. Send us the catalog or price list you already use, even a PDF. The agent answers price, stock and product questions from it, including the fine print such as warranty.

Can customers order on WhatsApp without an app?

Yes. The agent takes the order inside the WhatsApp chat: quantity, price and confirmation. There is no form or app for the customer to install.

Does it reply in Gujarati?

Yes. It replies in Hindi, Gujarati or English, whichever the customer uses, even when they mix all three in one message.

Can my staff still reply?

Yes. Every chat is in a shared inbox. Anyone on your team can take over a conversation with one tap; the agent steps back until you hand it back.

Is my WhatsApp number safe?

Yes. Wogent uses Meta's official WhatsApp Cloud API with your own business account, not unofficial automation tools. Your account still follows WhatsApp's Business and messaging policies.

How much does it cost?

There is no monthly fee. You recharge a prepaid wallet and pay per use: ₹1 per AI reply, 5 paise per utility template, 10 paise on top of Meta's charge per marketing template, and human replies are free. New accounts get 2,000 free credits. Full rate card at web.wogent.in/pricing.

See it answer your customers

We'll demo the agent on a real conversation from your business, in Hindi, Gujarati or English. The demo is free.

Book a free demo

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